How to Order:
You can order 24 hours a day by any of the following methods:
By Phone: (844)868-6577 Standard Delivery Warm Weather / Summer Shipments Substitutions Correct Addresses Customer Service
Online: www.ilovepralines.com
By Mail: P.O.Box 10113, Savannah, GA 31412
We ship Monday through Friday via UPS. Most orders are processed within 24-48 hours and will arrive within 5-8 business days. Shipping charges are calculated by finding the merchandise total per address on the Standard Delivery Chart.
Special shipping and handling will be required for all chocolate shipments May through September. Shipping is restricted to Monday - Thursday durring this time to avoid weekend transit. Please call (844)868-6577 or view our Warm Weather Shipping Policy page for more information.
Sales Tax
Sales tax is calculated based on the state your order is shipped to, in accordance with ecommerce regulations per state
If the item you ordered is unavailable or does not meet our standards, we will ship an item of equal or greater value and include a substitution letter.
Specials, Discounts and Coupons
River Street Candy Kitchen will occasionally offer coupons and specials. Only one special offer can apply to any given order. Coupons and promotional codes cannot be used in conjunction with any other offers, discounts, coupons, promotional codes or shipping specials etc.
Shipments Outside the 48 Continental States
Alaska and Hawaii orders will be charged the standard delivery plus $10.00 and will be sent via US Postal Service.
International: We do not currently offer international shipping options
Please check all your addresses carefully. We cannot be responsible for lost or late shipments due to incorrect addresses.
For questions about your order, call (844)868-6577 from 9:00 a.m. to 5:00 p.m., Monday - Saturday. Please notify us of any problem with your order within 48 hours of receiving it.