Tuesday May 19th, 2020
To Our Sweet Family,
As our communities begin the slow process of reopening, we wanted to share an update with you on what we are doing to help keep our Guests and services safe and healthy. We are actively monitoring the situation locally and regionally as we practice the protocols we already have in place, continuing to work in accordance with the CDC as well as local public health officials. At River Street Sweets • Savannah's Candy Kitchen, we have always been committed to providing a safe, fun, and clean environment for our Guests, Hosts and Hostesses, and Candy-makers. You are always welcome to watch us make our sweets at our store locations! We're taking extra precautionary measures while actively maintaining good hygiene practice, which we have always held in the highest priority.
For In-Store Visits:
We have heightened cleaning and disinfecting procedures to maintain a healthy environment for our Guests, Hosts and Hostesses, and Candymakers. Any Host, Hostess, or Candymaker who feels unwell is required to stay home. Social distancing is in effect at ALL locations with open doors and we ask that you please give other Guests and our Team space. We appreciate your cooperation and apologize for any inconvenience! Additional measures are being taken for safety at the discretion of local and state guidance. You are welcome as well to utilize Uber Eats and Grubhub to see if delivery is available to your area. For example, our location in Lancaster, PA, though closed to the public, can still operate pickup and delivery services through calling directly or using the Grubhub app. We are committed to serving you safely and providing happiness through our World Famous Pralines® and other classic candies during this time. Current open store locations and hours can be found on our locations page and will be updated through our social media as changes are made.
For Online Shoppers:
We welcome you to use our online store, which is always available to provide you the same fresh, handmade sweets sold in our physical locations. Our customer support is equipped to handle any questions you may have about sending a comforting treat to a loved one, choosing the perfect gift looking ahead to Father's Day, graduations, and birthdays, or stocking up for yourself! The area in which we create our candies for shipping remains closed to the public and rigorously maintained to ensure safe handling of all sweets. At this time, we do not anticipate delay with shipped items, and we will keep you updated with any changes as current events unfold.
Family is at the center of what we do, and we consider you part of ours. We will consistently endeavor to keep our community safe and continue to help you give the gift of Southern comfort and sweetness. Thank you for trusting us to serve you.
Sweet Regards,The Strickland FamilyRiver Street Sweets • Savannah's Candy Kitchen